Do you inspect resale properties AND buildings under construction?

Yes, we do provide resale and new home phase inspections and new home warranty period inspections.

Do you carry Errors and Omissions and General Liability insurance?

Yes, we want our customers to have peace of mind when using our services. Our insurance covers both home inspections as well as commercial inspections. The policy also extends coverage to real estate professionals who refer us for an inspection.

Are your inspectors trained?

Yes, each inspector has been specifically selected based on prior training/experience. Additionally, the inspectors must attend at least 20 hours of ASHI approved training each year.

Do you perform background checks on your inspectors?

Yes, our management performs standard reference checks. All of our inspectors are State Licensed and ASHI members. State licensing protects you since all inspectors must pass an FBI background check.  ASHI membership requires the passage of two comprehensive exams, strict compliance with standards and code of ethics, and continuing education at the rate of at least twenty hours each year.

Do you test for environmental hazards like radon, asbestos, lead?

We can provide screening services for environmental hazards, however, we encourage using environmental experts for any detailed evaluation needs.

Do you guarantee your work?

Yes, our policy reads: "If we don't find every visible major defect at the property, within the scope of the inspection, then we take care of the problem or the inspection is free." That's the way we have been doing business in the Valley since 1988.

How are disputes handled?

We manage any complaints personally and try to extend exceptional customer service to everyone. In the case of a significant disagreement the issue would be settled by mediation or arbitration.

Are you affiliated with any Board of Realtors?

Yes, we belong to many of the boards within the metro Phoenix area.

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