COVERAGE

This contract covers only the appliances and systems listed as covered and excludes all others. Items must be in good working order at the start of coverage and be located within the perimeter walls of the home or garage and become inoperative due to normal wear. RPM will not be responsible for service performed without approval and will not reimburse you for unauthorized repairs. You must call RPM first for service. Coverage is only provided for mechanical malfunctions which occur and are reported to the company during the term of this contract.

This is a limited warranty. For a complete understanding of coverage, please be sure to read through the contract which defines your coverage.

CUSTOMER SERVICE

Telephone service is available twenty-four (24) hours a day, seven (7) days a week. RPM will dispatch your call to an authorized contractor within four (4) hours during normal business hours and forty-eight (48) hours on weekends and holidays. You can reduce your inconvenience and help expedite service by making your home available for repair service during normal business hours (8-5 Monday through Friday). RPM reserves the right to determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. Contract payment must be received prior to service calls.

TIMING OF COVERAGE

No Charge Seller?s coverage for the listing period starts after the application is received and continues until the expiration of the initial listing contract (maximum 180 days) or until close of escrow or listing cancellation, whichever comes first. No Charge Seller?s coverage covers trade items 1-8 only with a one hundred ($100.00) dollar service fee. Property must be occupied to be covered by No Charge Listing coverage.

Paid Seller?s coverage for the listing period starts after the application and payment is received and shall continue for one (1) year or until close of escrow, whichever comes first. In the event the property is sold within the contract period, the contract will be transferred and extended to the new buyer for one (1) full year from the date the property closes escrow at no additional charge.

Buyer?s coverage begins at close of escrow and continues for a one (1) year period.

CONDITIONS STATEMENT

Residential Property Maintenance, Inc., will fix mechanical breakdowns in covered systems and appliances, which occur after the effective date of coverage. Systems and appliances, which, at the inception of the contact, need repair or are not in working condition, will not be covered. These claims will be disallowed as pre-existing conditions pursuant to the terms of the warranty contract. If a pre-existing condition is diagnosed, and Buyer, Seller, Realtors, or Certified Inspector could not have had any knowledge of such a condition at the inception of coverage, it shall be covered.